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MGS HD and the European Grey Screen of Death!
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Nitroid
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PostPosted: Wed Mar 07, 2012 8:07 pm    Post subject:  

Not a bug, but I found a pretty funny example of laziness on Bluepoint's part. I don't have a screenshot handy, but they stuck a Lorem Ipsum on the plaque next to the front door of Graniny Gorki.

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PostPosted: Wed Mar 07, 2012 8:19 pm    Post subject:  

gouda wrote:

I know that they're luxuries, but compared to a few years ago, they're stupid cheap. Looking at the Best Buy website now you can get an HDTV for under 200USD. That's crazy to me. In 2008 I got my 26" Bravia for about 1000NZD (which is around 800USD give or take) and now you can get something that's actually better for 200 bucks!

I'll elaborate on what I found baffling a bit more. It's the people who pay 250-300 bucks for an HD console but then say "I have no interest in an HDTV". That's fucking r-word.org shit right there. I mean, it's cool if you can't afford to buy an HDTV yet, but if you're a gamer you have to be at least saving up for one, right!? That's like buying a Ferrari and saying "I have no interest in putting my foot down".


It's irrelevant. It's an international market (with varying prices and wages) and while the HD technology is a lot more widespread, it's still not exclusive (kind of like DSL and dial-up about ten years ago).

I bought my PS3 with a Full HD monitor for my PC and just created a hub around it. But recently I had to downgrade to my old SDTV, because I'm down one monitor and I had to give that one to someone else. Shit happens. It's true that I paid 400 Euros for that monitor four years ago and now I can buy one for about half that price, but it's still money I don't have to spend on something like that. I dread the thought of my PS3 dying, because even if I replace it, the new ones only come with HDMI output.

Point is, the market and -mostly- the consumer base isn't there yet. It's customary (necessary, in fact and logical) to slowly phase out products that are considered obsolete, but I'm not sure we're at that point yet. Especially not in terms of software (which, presumably, nobody even play-tested in the problematic resolutions).

Then again, I think there is a lot less actual progress in the tech now than there was four years ago, so that may also be a factor.

EDIT: Plus, there is another thing to consider, like the market for consoles changing altogether. Especially when it comes to companies like Sony that make HDTVs and make their damnedest to push the stuff as requirements. At which point do you say "fuck it, I'll just get a mid-range PC and be done with it"?
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PostPosted: Wed Mar 07, 2012 8:45 pm    Post subject:  

The whole "lol its hd collection u fgts deal with it" is pretty fucking ignorant. Until we see a console that is not backwards compatible with SDTVs, having a product that does not work properly in SD is inexcusable.

There are plenty of people who own current generation consoles without HDTVs, and they would buy HD Collection because it runs on their console.

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Terminento
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PostPosted: Thu Mar 08, 2012 4:17 am    Post subject:  

I wrote extensively about it but by the time I posted Ravi had pretty much summed it up. So I'm editing to remove the unnecesary.

I remember when some of the earliest xbox360 games were 60Hz only. It was stated on the fucking box. If the costumer had a 50Hz only TV, he just shrugged and didn't buy that game, but at least he knew. However, I don't see any label on the HD collection box warning that it is HD only (ok, yeah, the fucking title, but you get the point). Thus, it should be perfectly functional regardless of the TV. This is not PC market with it's minimum requirements.

Quoting the Angry Videogame Nerd:
"I have one complaint - one fucking complaint about this game: It doesn't work. Now what's the most important aspect about any game? Well, being able to fucking play it!"
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PostPosted: Thu Mar 08, 2012 7:08 am    Post subject:  

I share my PS3 with my brother, he has an HD TV and I have an old TV. For some reason, I can't always play with his HD TV, but when I have the choice, I prefer not to use the SD TV.

So I play sometimes with the SD TV, but if I had only this TV to play with, I wouldn't have a PS3 !

For any game, the picture is horrible, I can't even read the text in Heavy Rain when I have to make a choice, and it's a pain in the ass for most of the other games.

In my opinion, the PS3 was meant to be played with an HD TV, the compatibility with old TVs is more like a backup solution if you don't have access to an HD TV for a short period of time, or something similar.


That wouldn't bother me that much if this was the only problem of the HD Collection, but there's much more, so this is kinda unacceptable for BluePoint...

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Terminento
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PostPosted: Thu Mar 08, 2012 7:33 am    Post subject:  

Night Bird wrote:
That wouldn't bother me that much if this was the only problem of the HD Collection, but there's much more, so this is kinda unacceptable for BluePoint...


Yes, we have to stay in to focus here. The issue is not if these games should be played in SD or not. The issue is that we have a broken product. As Ravi said:

Quote:
Until we see a console that is not backwards compatible with SDTVs, having a product that does not work properly in SD is inexcusable.


If a product offers a feature, and it's supposed to work, it must work. Period.
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PostPosted: Thu Mar 08, 2012 10:57 am    Post subject:  

gouda wrote:
Hairy Armpits wrote:
gouda wrote:
HDTVs are very cheap these days, it's baffling to me that there are gamers with HD consoles who have not made the jump yet. Especially if they are playing games with "HD Collection" in the title.


Either is a luxury. Indulging in one can be trying, going for the whole package can be impossible. You get what you can. I don't get what is baffling.


I know that they're luxuries, but compared to a few years ago, they're stupid cheap. Looking at the Best Buy website now you can get an HDTV for under 200USD. That's crazy to me. In 2008 I got my 26" Bravia for about 1000NZD (which is around 800USD give or take) and now you can get something that's actually better for 200 bucks!

I'll elaborate on what I found baffling a bit more. It's the people who pay 250-300 bucks for an HD console but then say "I have no interest in an HDTV". That's fucking r-word.org shit right there. I mean, it's cool if you can't afford to buy an HDTV yet, but if you're a gamer you have to be at least saving up for one, right!? That's like buying a Ferrari and saying "I have no interest in putting my foot down".


Putting your foot down doesn't cost extra. Pretty shit analogy.
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Terminento
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PostPosted: Thu Mar 08, 2012 1:12 pm    Post subject:  

I got a reply from Konami today. Here's what is says (I'm just copy-pasting. All of the grammar errors were there already):

"Thank you very much for contacting the Konami customer support team.

Also thank you for taking the time to contact us. The error you have described is already known and is currently our developer are working on a solution.
Please search for updates about this issue in our official website at the URL www.konami-europe.com, however it might take a bit more time until they can finish their investigation.

We apologize for the inconvenience this issue might have caused."
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PostPosted: Fri Mar 09, 2012 12:31 pm    Post subject:  

Ravi Singh wrote:
The whole "lol its hd collection u fgts deal with it" is pretty fucking ignorant. Until we see a console that is not backwards compatible with SDTVs, having a product that does not work properly in SD is inexcusable.

There are plenty of people who own current generation consoles without HDTVs, and they would buy HD Collection because it runs on their console.


Yeah I agree with you, it was a badly thought out comment. I just wasn't thinking fully and had it in my mind that nobody would buy a HD re-release if they can't play it in HD. Not everyone has a working PS2 or wants one. From a quality perspective this is pretty unacceptable as consumer product I guess.

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PostPosted: Fri Mar 09, 2012 2:19 pm    Post subject:  

Richter wrote:
it was a badly thought out comment.


Don't worry about it Smile
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PostPosted: Sat Mar 10, 2012 5:05 am    Post subject:  

To be honest it's nice to have this without the sound cutting out during the Big Shell intro scene or MGS3 freezing just after that motorcycle crash....

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PostPosted: Sun Mar 11, 2012 1:00 pm    Post subject:  

I agree. Even in SD, being able to play Snake Eater with a framerate as smooth as Scarlett Johanson's bottom is simply amazing.

On a sidenote: I went to my brother's place yesterday, and we tried the MGS collection in his PS3 configured to output in HD, just to make sure. The boxes were there as supossed. We switched to SD, and they were gone.

Ah... I hope Konami patches this shit...
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PostPosted: Sun Mar 11, 2012 3:43 pm    Post subject:  

Terminento wrote:
I agree. Even in SD, being able to play Snake Eater with a framerate as smooth as Scarlett Johanson's bottom is simply amazing.

Snake Eater looks strange in 60 frames to me.

It gives me an awkward feel...

Terminento wrote:
Ah... I hope Konami patches this shit...

If they do, they'll half ass it.

I know it.

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PostPosted: Wed Mar 14, 2012 12:55 pm    Post subject:  

Someone suggested me to e-mail Konami support in the US, as the Europe department is only in charge of distributing and selling the game overseas.

I didn't give this idea much credit. If anything, I should be e-mailing BluePoint instead. Then again, BluePoint only has e-mail accounts to get job-related inquiries and engine-licensing ones, but not general information or contact e-mail, so I said, "what the hell", and gave it a shot.

I got my reply from Konami US today, and, as I feared, this was the answer:

Thank you for contacting Konami Customer Support. Unfortunately, we cannot assist you in this matter as we only provide support for North/South American (NTSC) released titles. We regret to inform you that you will need to contact Konami of Europe regarding your request, as they are in charge of the games distributed in your area.

Oh well. They haven't officially acknowledged the issue, though. However, I got another e-mail from the UK support mail team that stated that the problem was already known. Does this mean that the glich is unofficially recognized, but still fringe?

As I have stated before, they still have to release it for Vita and it will have to work on an ackward non-HD-but-still-subject-of-debate 544p resolution, so the glitch might make it's appearance again during development stage, and they might fix it both for Vita AND the PS3.

Actually, I don't care about the bug per-se anymore (well, actually, I do, a little bit), I just want to state that we have the right to not be sold half-assed products.
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PostPosted: Sat Mar 24, 2012 2:12 am    Post subject:  

I'm sorry should this be double posting. Some time has passed since I last posted in this topic and I have some news:

Another user stated in Gamefaqs that he got this reply from Konami:
Quote:

"Thank you very much for contacting the Konami customer support team.

Thank you for taking the time to contact us. The error you have described is already known and is currently under investigation. Our developers are working on a solution, however unfortuantely we haven´t received note about how long it will take provide our users with a final solution.

Until we have an official patch or announcement ready, please try to avoid the issue by switching your TV to an 60Hz HD mode whilst playing. Since you mentioned to use that method already, we hope that you nevertheless can enjoy the game.

We apologize for the inconvenience this issue might have caused.



Best regards,



Your Konami Support Team

Konami Digital Entertainment GmbH
Berner Str. 103-105
60437 Frankfurt am Main
Germany

Local Court of Frankfurt am Main: HRB Nr. 24990
Managing Director: Shinji Hirano, Fumiaki Tanaka"


The reply is not the same some of us got already, it has more information an adresses some of the specific details the user gave, which discards it from being an automated reply just sent to everyone.
Now we know for sure that they are actually aware of the problem. Not only they know, but they also state that something is being done and here in Europe they don't quite know when will it be ready, if it can (I am fully aware that regarding programming, fixing one thing can break another two or three things that did work before).

Actually, this is short of an actual confirmation that they do know. Let's hope something can be done on their behalf to solve it.
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